Evo88 takes our responsibility to protect the privacy and personal data of every member seriously. This document transparently explains how we collect, use, store, and protect your information.
Evo88 is committed to protecting the privacy of every individual who uses our platform. We understand that your trust depends not only on the quality of games and transaction speed, but also on the confidence that your personal information is handled with full responsibility and integrity.
This Privacy Policy is drafted in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international best practices in personal data management. We clearly disclose what data we collect, why we need it, how it is used, and your rights as the data owner.
Evo88 is the data controller responsible for processing the personal information you provide when registering and using the platform. We do not sell, rent, or share your personal data with third parties for marketing purposes without your consent.
Evo88 only collects data that is strictly necessary to provide a safe, fair, and efficient service. Below are the categories of data we collect along with the purpose of collection:
| Data Category | Example Information | Primary Purpose |
|---|---|---|
| Identification Data | Full name, MyKad/passport number, date of birth | Identity verification (KYC), fraud prevention |
| Contact Data | Phone number, email address, residential address | Account communications, transaction notifications |
| Financial Data | Bank name, account number, transaction records | MYR deposit and withdrawal processing |
| Technical Data | IP address, device type, web browser, access logs | Account security, fraud detection |
| Activity Data | Game records, betting history, game preferences | Service improvement, responsible gaming |
| Communication Data | Live chat records, support tickets, email correspondence | Complaint resolution, customer support improvement |
Technical data such as IP addresses and device information is collected automatically when you access the evo88 platform, including via the mobile app. This information is used solely for security purposes and platform performance improvements.
Evo88 processes your personal data on valid legal grounds — whether to fulfil a service contract, comply with legal obligations, or based on our legitimate interests in operating a safe and trustworthy platform.
Evo88 does not sell or rent your personal data to any third party. However, in operating the platform, we may need to share certain data with the following parties under limited and controlled circumstances:
Evo88 implements comprehensive technical and organisational security measures to protect your personal data from unauthorised access, misuse, loss, or destruction.
Data retention period: evo88 retains your personal data for as long as necessary to provide services and comply with legal obligations. Financial and transaction records are kept for a minimum of seven years in accordance with Malaysian legal requirements. Once an account is closed, data that is no longer needed will be securely deleted or anonymised.
The evo88 platform uses cookies and similar tracking technologies to enhance the user experience, maintain login sessions, and analyze how the platform is used. Cookies are small text files stored on your device by your web browser.
You can manage cookie settings through your web browser. Please note that disabling certain cookies may affect the functionality and user experience of the evo88 platform.
As a data subject, you have certain rights under Malaysia's Personal Data Protection Act 2010. evo88 is committed to facilitating the exercise of these rights. To submit any request relating to your rights, contact the evo88 support team via live chat or email.
The evo88 platform is not intended for individuals under the age of 18. We do not knowingly collect or process personal data from minors.
Should evo88 discover that personal data has been collected from a minor without our knowledge, the account will be suspended immediately, the relevant data will be deleted, and any related transactions will be investigated.
Parents or guardians who discover that their child has registered an account at evo88 should contact our support team immediately for resolution.
Evo88 reserves the right to amend this Privacy Policy from time to time to reflect changes in our data handling practices, legal requirements, or technological developments. The latest update date is always displayed at the top of this document.
If you have any questions, concerns, or wish to exercise your rights in relation to this Privacy Policy, please contact the evo88 Data Protection Officer through the following channels:
For complaints that cannot be resolved directly with evo88, you have the right to escalate to Malaysia's Department of Personal Data Protection or the relevant regulatory authority.
You have the right to request and receive a copy of the personal data we hold about you. evo88 will provide this information in a readable format within 30 business days of receiving a valid request.
If your personal data on evo88's records is inaccurate or outdated, you have the right to request a correction. Updates can be made directly through your account settings or by contacting our support team.
Under certain circumstances, you have the right to request the deletion of your personal data. Please note that such requests may be subject to our legal obligations to retain certain records.
You have the right to object to the processing of your personal data for direct marketing purposes at any time. evo88 will immediately cease processing for that purpose upon receiving your objection.
You have the right to receive your personal data in a structured, machine-readable format, and to transfer that data to another data controller where applicable.
In certain situations, such as when you dispute the accuracy of data or object to unlawful processing, you have the right to request a temporary restriction on the processing of your personal data.
Evo88 has put in place a straightforward and transparent process for you to exercise your privacy rights. No complicated procedures or unnecessary red tape — we want this process to be as simple and transparent as possible for every member.
Submit your request via 24/7 live chat within the platform or by email to [email protected], stating the type of privacy request you are making.
To protect your data, evo88 will verify your identity before processing any request. This ensures that no unauthorized party can access or modify your data.
Evo88 will process your request and provide a response within 30 business days. Complex requests may require additional time, and we will notify you if this is the case.
Behind every login to the evo88 platform lies a layer of security protecting your personal and financial data from all cyber threats. Here are some of the data protection technologies we use:
Evo88 builds trust through transparency — your privacy is protected by the latest security technology and clear policies. Register a free account today with confidence.